Privacy Policy

A legal disclaimer

Last updated: 11 August 2026

1. Introduction

Asili Travel ("Asili Travel", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. As a travel advisory business, we collect and process certain personal information to provide travel advice, plan trips, communicate with clients, and arrange travel bookings.

Asili Travel is operated by Nicole Meyer and operates as a Fora Travel Advisor. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the rights you have regarding your personal information.

Asili Travel operates in South Africa and seeks to comply with the Protection of Personal Information Act 4 of 2013 ("POPIA") and other applicable privacy laws.

2. Information We Collect

Depending on the services you request, we may collect information such as:

Your name and surname
Email address
Telephone or mobile number, where provided
Travel destination and preferred travel dates
Number of travellers
Travel preferences and interests
Accommodation, flight and transportation preferences
Budget and trip requirements
Information about other travellers where necessary to arrange your trip
Information you provide through our booking intake form
Information you provide through email, social media or other communications
Booking and travel-related information
Passport, identity document, date of birth, nationality or other travel-document information where required for a booking
Special travel requirements, including accessibility, dietary or other requirements where voluntarily provided
Technical information collected through our website, cookies or similar technologies, where applicable

We aim to collect only information that is reasonably necessary for the purpose for which it is being processed.

3. Our Booking Intake Form

Asili Travel uses an online booking intake form to understand your travel requirements and prepare for an initial enquiry or consultation.

Information submitted through the form is initially reviewed and used by Asili Travel to understand your requirements, communicate with you and determine how we can assist.

Submitting the form does not constitute a confirmed booking.

If you decide to proceed with a booking, additional information may be required. Relevant information may then be shared with Fora, travel suppliers, booking platforms and other service providers where reasonably necessary to arrange and manage the travel services you have requested.

Your intake-form information is not automatically shared with every travel supplier simply because you submit an enquiry.

4. How We Use Your Information

We may use your personal information to:

Respond to enquiries and communicate with you
Understand your travel preferences and requirements
Provide personalised travel advice
Prepare itineraries, recommendations and quotations
Arrange, manage and confirm travel bookings
Communicate booking updates, changes or cancellations
Coordinate with travel suppliers and service providers
Provide customer support
Maintain appropriate business and booking records
Improve our website and services
Send travel-related marketing where permitted by law
Comply with legal and regulatory obligations
Protect our legitimate business interests and prevent misuse or fraud

We process personal information only where we have a lawful basis to do so, including where necessary to provide a service you have requested, fulfil a contractual obligation, comply with a legal obligation, pursue a legitimate interest, or where you have provided consent where consent is required.

5. Fora, Travel Suppliers and Third Parties

Asili Travel operates as a Fora Travel Advisor. When you proceed with a travel booking, relevant personal information may be processed through Fora's systems and shared with the travel suppliers necessary to arrange your trip.

Depending on your booking, these may include airlines, hotels, resorts, tour operators, cruise companies, car rental providers, travel insurance providers, destination management companies, activity providers, booking platforms and payment providers.

We aim to share only information that is reasonably necessary for the relevant travel service.

These organisations may process your personal information according to their own privacy policies and applicable laws.

6. International Processing

Travel is an international service, and some of the organisations involved in arranging your trip may be located outside South Africa. Your personal information may therefore be transferred to or processed in other countries where this is necessary to provide the travel services you have requested.

Where applicable, we will take reasonable steps to ensure that such processing is handled in accordance with applicable privacy requirements.

7. Wix, Cookies and Website Information

Our website, www.asilitravel.com, is hosted and operated using Wix. Wix and other website technologies may collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited and website interactions.

Our website may use cookies and similar technologies to support website functionality, security, analytics and user experience. Depending on the technologies enabled on our website, cookies may also be used for marketing or advertising purposes.

You may manage or disable cookies through your browser settings, although doing so may affect certain website functionality.

Wix may process information in accordance with its own privacy policies and terms.

8. Marketing Communications

We may send travel inspiration, destination information, recommendations, offers or other travel-related communications where permitted by applicable law.

Where consent is required, we will obtain the appropriate consent before sending direct marketing.

You may unsubscribe from marketing communications or ask us to stop contacting you for marketing purposes at any time.

9. Special and Sensitive Information

Certain travel arrangements may require information that is considered special personal information under POPIA, such as health or medical information, accessibility requirements or other sensitive information.

We will only process such information where there is an appropriate lawful basis and where it is reasonably necessary for the travel service you have requested.

You should avoid providing sensitive information unless it is necessary for your travel arrangements or you have been asked to provide it for that purpose.

10. Protecting and Retaining Your Information

Asili Travel takes reasonable technical, organisational and administrative measures to protect personal information against loss, misuse, unauthorised access, disclosure or destruction.

Access to personal information is limited to those who reasonably require it for legitimate business or travel-related purposes.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing travel services, maintaining business records, resolving disputes and complying with legal obligations.

When information is no longer reasonably required and there is no legal or legitimate reason to retain it, we will take reasonable steps to securely delete, destroy or anonymise it.

11. Your Rights Under POPIA

Subject to applicable law, you may have the right to:

Request access to personal information we hold about you
Request correction or updating of inaccurate information
Request deletion or destruction of personal information where permitted by law
Object to certain processing of your personal information
Object to the use of your personal information for direct marketing
Withdraw consent where processing is based on consent
Ask questions about how your personal information is being processed
Lodge a complaint regarding the processing of your personal information

We may need to verify your identity before processing certain requests to protect your information from unauthorised disclosure.

12. Children

Our services are primarily intended for adults. Where information about a child is required as part of a legitimate family or group travel booking, we will process that information in accordance with applicable privacy laws and any required consent or authorisation.

13. Third-Party Websites

Our website may contain links to third-party websites, including Fora, airlines, hotels, travel suppliers, destination resources and social media platforms.

When you leave www.asilitravel.com and visit a third-party website, that website's own privacy policy and terms will apply. Asili Travel is not responsible for the privacy practices or security of third-party websites.

14. Complaints and Contact

If you have a question, concern or complaint about how Asili Travel handles your personal information, please contact us first so that we can try to resolve the matter.

Information Officer: Nicole Meyer

Email: nicole.meyer@fora.travel

Website: www.asilitravel.com

If you are not satisfied with our response, you may lodge a complaint with the Information Regulator of South Africa in accordance with applicable law.

Information Regulator of South Africa

Website: www.inforegulator.org.za

Email: enquiries@inforegulator.org.za

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, privacy practices or applicable legal requirements.

Any updated version will be published on this page and the "Last updated" date will be amended accordingly.

By continuing to use www.asilitravel.com after an updated Privacy Policy has been published, you acknowledge the updated policy to the extent permitted by applicable law.